What you’ll do. 

You will provide effective support to the Trustees of the Benevolent Fund being responsible for claims management, promotion of the fund & ensuring the accuracy of records as well as the reporting of the Fund.

Key responsibilities and duties:

 Applications & enquiry management

 Secretary duties to the fund, arrangement & attendance at trustee meetings

 Develop 3 rd party relationships to benefit the fund

 Organise and run fund raising activities, with RHA colleagues

 Provide relevant Management Information to evaluate the success of the fund

 Undertake research as required to develop the Fundraising strategy of the fund

 Undertake research as required to develop the Benefits strategy of the fund

 Develop, maintain & manage promotional campaigns

Who you are.

 The ability to communicate clearly and confidently with a range of people, both on the phone and face to face

 Focused on delivering outstanding customer service internally and externally

 Professional & empathetic approach when dealing with all issues and employees

 Proficiency in Microsoft Office & Social Media Channels

 Must be a people person

 Strong teamwork skills essential

 Positive ‘can do’ attitude

 Strong organisational skills with attention to detail and a methodical approach

General:

 There may be occasions when it is necessary for duties to be undertaken away from the office

 Any other tasks which can reasonable be performed as requested by the Trustees

 Employees are required to follow the Standard Operating Procedures (SOPs) for all finance processes

 Employees must adhere to all company policies and procedures including the RHA’s Information Security & GDPR policies which outline their obligations regarding confidentiality of information including passwords.

 Adhere to the Companies Act requirements related to document retention.

Worried that you don’t meet all the desired criteria exactly?

At the RHA we are passionate about Equity at work and creating a workplace where everyone can thrive, whatever their background. If you’re excited about this role but your experience doesn’t align with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer.

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and benefits package, 25 days holiday entitlement plus bank holidays for full time employees and paid leave for charity projects. You can also purchase additional holiday.

We offer an extensive benefits package including private medical and dental insurance following completion of probation, Cycle scheme, monthly prize draw, Medicash and pension schemes.

We take pride in our commitment to supporting you at every stage of your career by providing top notch learning and development pathways.  

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks during interviews or assessments, a sign language interpreter, or assistive technology, please contact our HR team for further support.